Privacy & Data Use Policy

Strength Society is a strength and conditioning gym located on the Upper West Side of New York City. We offer personal training, small group classes, open gym memberships, and related fitness services.

For privacy-related questions, you can contact us at: strengthsociety.frontdesk@gmail.com

Depending on how you interact with us, we may collect:

Personal information. Your name, email address, phone number, date of birth, emergency contact information, and basic account details.

Membership and booking information. Class bookings, membership type, attendance history, personal training sessions, cancellations, and account preferences.

Payment and billing information. Payment details, invoices, membership charges, and transaction records. Payments may be processed through third-party providers or booking platforms.

Fitness and safety-related information. Information you choose to share with us about your fitness goals, injuries, limitations, health considerations, or training preferences, when needed to support your experience safely.

Waivers and forms. Information submitted through liability waivers, assumption of risk forms, registration forms, surveys, or contact forms.

Communication information. Messages you send us by email, website forms, Instagram, SMS, or other communication channels.

Website and analytics information. Basic website usage information, such as pages visited, device information, browser type, cookies, and similar technologies, if enabled on our website.

We may use your information to:

• Manage memberships, bookings, classes, and personal training sessions.
• Process payments, invoices, discounts, and account updates.
• Communicate with you about your membership, schedule, class changes, promotions, or important gym updates.
• Personalize your training experience and support your fitness goals.
• Respond to questions, requests, complaints, or customer service needs.
• Maintain safety inside the gym and comply with signed waivers or legal obligations.
• Improve our website, services, class offerings, and overall client experience.
• Send marketing communications, only when permitted or when you have the option to unsubscribe.

Strength Society may use trusted third-party platforms to operate parts of the business, including booking systems, payment processors, email tools, website hosting, analytics platforms, and marketing tools.

For example, we may use Mindbody to help manage bookings, memberships, payments, and client accounts. When you use Mindbody or another third-party platform, their own privacy policy may also apply.

We do not sell your personal information.

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

These steps may include administrative, technical, and physical safeguards, such as limited access to client records, secure platforms, password-protected systems, and responsible internal handling of information.

No digital system is completely risk-free, but we work to keep your information secure and handled with care.

We may contact you by email, SMS, or other channels to share important updates, promotions, class information, membership offers, or community news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

Even if you opt out of marketing messages, we may still send essential communications related to your membership, payments, bookings, safety, or account.

From time to time, Strength Society may capture photos or videos inside the gym for community, marketing, or social media purposes.

When possible, we will ask for consent before using identifiable images of clients in promotional materials. If you appear in a photo or video and would like us to remove it from our owned channels, contact us at strengthsociety.frontdesk@gmail.com.

Please note that we may not be able to remove content that has already been shared, reposted, downloaded, or stored by third parties outside of our control.

We keep personal information only for as long as reasonably necessary to provide services, manage memberships, comply with legal or accounting obligations, resolve disputes, maintain business records, and protect the safety and rights of Strength Society, our clients, and our team.

When information is no longer needed, we may delete, anonymize, or securely archive it.

Subject to applicable law, you may contact us to request:

• Access to the personal information we may have about you.
• Correction of inaccurate or outdated information.
• Deletion of certain personal information, when legally possible.
• Withdrawal from marketing communications.
• Clarification about how your information is being used.

To make a request, email us at strengthsociety.frontdesk@gmail.com. Please include your full name, the email associated with your account, and the type of request you are making.

Our services are not directed to children under 13. If a minor participates in any Strength Society service, we may require consent from a parent or legal guardian.

If you believe a child has provided personal information without proper consent, please contact us.

We may update this Privacy & Data Use Policy from time to time to reflect changes in our services, systems, legal obligations, or business practices.

When we make updates, we will change the “Last updated” date at the top of this page.

For questions, requests, or concerns about this policy or your personal information, contact:

Strength Society
Email: strengthsociety.frontdesk@gmail.com
Location: Upper West Side, New York City